ACK67 Privacy Policy — Your Data, Our Responsibility

ACK67 (https://ack67.bet) places the highest importance on the privacy of its users. This Privacy Policy explains what information we collect, how we store it, and how we use it when you access ACK67's website, mobile app, or any of our services.

By using any ACK67 service, you are considered to have agreed to this Privacy Policy. This Policy applies to all registered members, guest users, and anyone who interacts with ACK67.

In line with ACK67's Privacy Policy, we only collect information that is genuinely necessary to provide our services. The table below outlines the categories of data collected and their purposes:

We never collect unnecessary information without your consent. All information you provide when registering with ACK67 is considered to be given voluntarily and knowingly.

ACK67 collects your information through the following methods. Please take a moment to familiarise yourself with each one:

• Directly Provided: Information you provide yourself during registration, KYC form completion, or when contacting support.
• Automatic Collection: When you browse the ACK67 website or app, device and browsing information is automatically collected through cookies and tracking technologies.
• Payment Gateway: When processing transactions via bKash, Nagad, or Rocket, the necessary financial data is received directly from the respective payment provider.
• Third-Party Verification: Your identity document details are verified through a trusted KYC service provider for identity verification purposes.
• Log Files: IP addresses, page visit timestamps, and request types are automatically recorded in server logs.

ACK67 uses your information solely for the purposes listed below. Your data will never be used for any purpose outside of ACK67's Privacy Policy:

• To create, verify, and manage your account.
• To process deposit and withdrawal transactions.
• To provide all features including betting services and live scores.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To comply with legal obligations and respond to requests from regulatory authorities.
• To provide customer support, resolve complaints, and offer technical assistance.
• Analytics to improve service quality and support new feature development.
• With your consent, to inform you about promotions and bonus offers.
• To monitor and enforce responsible gaming policies.

ACK67 never sells, rents, or shares your personal data with third parties for advertising purposes. However, data may be shared in the following limited circumstances:

• Payment Provider: Information is shared with mobile banking partners such as bKash, Nagad, and Rocket solely to process transactions.
• KYC Services: With approved third-party verification providers for identity verification purposes.
• Legal Obligations: In compliance with a court order, a lawful request from law enforcement, or a directive from a regulatory authority.
• Fraud Prevention: With relevant authorities in cases involving serious fraud or cybercrime investigations.
• Business Continuity: In the event of an acquisition or merger involving ACK67 — your data protection standards will remain unchanged.

In each of the above cases, we ensure that third parties maintain the same standard of privacy protection and use the data received only for the specified purpose.

ACK67's website and app use several types of cookies. Cookies are small text files stored on your device that help improve the functionality of the website.

You can disable non-essential cookies through your browser settings, though this may limit certain features of the site.

ACK67 does not retain your data longer than necessary. Retention periods by data type are listed below:

• While Your Account is Active: All data is retained for account management purposes.
• After Account Closure: Financial transaction records are retained for up to 5 years as required by law.
• KYC Documents: Retained for 5 years after account closure in accordance with regulatory requirements.
• Support Contact: Retained for up to 2 years in the event of a potential dispute.
• Log Files: Retained for up to 1 year for security analysis purposes.

Under ACK67's Privacy Policy, you have the following rights. To exercise any of these rights, email us at support@ack67.bet:

• Right to Access: You can find out what information ACK67 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: Where no legal obligation exists, you may request that your data be deleted.
• Right to Restrict Processing: You can request that the processing of your data be restricted for specific reasons.
• Right to Data Portability: You may request an export of your data in a commonly used format.
• Right to Opt Out of Marketing: You can opt out of promotional communications at any time.

ACK67 will respond within 30 business days of receiving your request. For complex requests, an additional 30 days may be required — you will be notified if this is the case.

ACK67 strictly prohibits providing services to anyone under 18. Age is verified at registration, and KYC documents are requested in any case where there is doubt.

• If anyone under 18 registers by mistake, their account will be immediately suspended.
• No data relating to minors is knowingly collected or stored.
• If parents have any concerns, please contact support@ack67.bet — action will be taken promptly.

ACK67 has implemented multiple layers of technical and organisational measures to protect your data:

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of security to protect your account login.
• Regular Security Audits: Periodic system audits conducted by third-party security experts.
• Data Masking: Sensitive data such as payment numbers is partially masked.
• Access Control: Only authorized personnel can access specific data, and every access is logged.
• Firewall & DDoS Protection: A robust firewall is active at the server level.

ACK67 may update this Privacy Policy when necessary. Any changes will follow the process outlined below:

• You will be notified by email or on-site notice at least 14 days before any significant changes take effect.
• The "Last Updated" date at the top of this page will always be kept current.
• Continued use of ACK67 after any changes takes effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you have the right to close your account.

For any questions, concerns, or requests regarding this Privacy Policy, please contact ACK67's data protection team:

• Email: support@ack67.bet
• Website: https://ack67.bet
• Response Time: 3 business days for general requests; 30 business days for formal data-related requests.